FAQ
Have a question? See our list of frequently asked questions and some answers to help you make the most of your Superpass.
Why choose Superpass?
Make the most of your ski trip with Superpass—even if you don’t ski every day. Want to check out another mountain or take a break? No problem. With Superpass, you can use it at another Superpass mountain or get credit with our Superpass partners. It’s all about giving you the freedom to explore and the best value for your season.
How long is my Superpass valid for?
A Superpasses valid for the NZSki (Coronet Peak, The Remarakbles, Mt Hutt) operational season the year in which the pass was purchased for. For the 2025 season the operational dates are Friday 13 June - Sunday 12 October. Please note that other ski resorts may have different dates for their winter season. Please check their websites in advance.
How to Redeem Your Superpass
It’s easy! Just use the unique code on the back of your MyPass card. Take your MyPass card straight to any Superpass mountain or partner to redeem your credit or pass. That’s it—no hassle, just more ways to enjoy your ski trip.
Where can I redeem Superpass credit
Any Superpass partner or mountain. Please see our full list of partners through the link in the top navigation.
What else do I need to know?
Only 1 Superpass can be redeemed per transaction
Superpass credit can only be used in a single transaction. For example, if you spend $10 of your credit, the remaining balance will no longer be available.
Each full day of skiing = 1 Superpass
What If I lose my MyPass card
If you lose or misplace your MyPass card or it is stolen, please report this immediately to NZSki Guest Services by emailing info@nzsuperpass.com so they can suspend/cancel it and re-issue a replacement. A card replacement fee of $5 may apply.
Where can I collect my MyPass card from?
Before you ski at Coronet Peak, The Remarkables or Mt Hutt, you will need to collect your MyPass card. This is your ticket to these mountains.
- Skied with us before? Great, welcome back! If you already have your MyPass card, you can use this again to access our lifts, pick up your rentals, or to join your Snowsports lesson.
- Purchased online? You can collect your MyPass Card by scanning the barcode in your confirmation email at one of our Kiosks or by visiting Guest Services.
- Queenstown Snow Centre: If you're planning to visit Coronet Peak or The Remarkables in Queenstown, we recommend you collect your MyPass card in advance at The Snow Centre at 25 Shotover Street.
- Methven Snow Desk: If you're planning to visit Mt Hutt and are staying in Methven, we recommend you collect your MyPass card in advance from our Town Office at 94 Main Street between 9am and 4pm, Monday to Friday.
If you are visiting one of our Superpass Partners before you have collected your MyPass card, you will need to show their Guest Services team your confirmation email and order receipt.
Can someone else redeem my Superpass?
No. Superpasses are non-transferable. The named pass holder must be present to receive the credit towards the partners product, service or activity. Parents/Guardians can redeem passes on behalf of children.